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Questions
Getting started
How does the free session work?＋
Pick a slot on the website. We send your slot and a login on WhatsApp within a minute, and a coach takes you through a full session when you arrive. There is no charge and no follow-up sales call.
What do you actually train?＋
Strength and barbell work, kickboxing, conditioning, mobility and recovery, and one-to-one personal training. All on the same floor.
What do I bring?＋
Training shoes, a towel and water. That is genuinely it.
Do I need to book a slot as a member?＋
Regular members walk in at any hour. Peak hours are capped so the floor stays workable, and your regular slot is held for you — trial bookings only take what is left over.
What are the hours?＋
Six in the morning to nine at night, seven days a week.
Training and tracking
How do I log a workout?＋
Scan the code on the gym wall with your phone camera. It opens your logging screen already signed in. You can also log from the member portal whenever you like.
What if I forget to log?＋
Your coach logs the session for you from the trainer portal, so your history and your streak stay accurate.
Can I see my old sessions?＋
Every set, rep and weight you have logged stays in your portal, along with your attendance and your membership history.
Is there a leaderboard?＋
Yes, and it is opt-in. The gym picks what it ranks — sessions this month, sessions this week, consistency streak or weight moved.
Membership and money
Can I freeze my membership?＋
Up to five days per membership, applied yourself from the portal with no approval step. Your expiry date moves out by exactly the days you freeze.
How do renewals work?＋
We remind you seven days, three days and one day before expiry. Pay online and your validity updates instantly, extending from your current expiry so no paid day is lost.
Can I cancel?＋
Yes, from your portal at any time. Cancel before your start date and the full amount is refunded; once a membership has started, cancelling ends it that day. The full terms are in our cancellation and refund policy.
Which payment methods do you take?＋
UPI, cards and netbanking, through Razorpay. A GST invoice is issued automatically.
Which languages does the portal speak?＋
English, Hindi and Marathi. Switch from the top of any page and we remember it.
Still wondering about something? Ask us directly.